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Register for care

Our online enrolment form must be completed on a computer.
You can not complete the form from a phone correctly
 

Register for My Family Lounge in 3 Simple Steps:
 

Step 1
  • For families who are new to our services and have not used My Family Lounge before, click on the link below. You will be taken through a registration process to create your My Family Lounge account on their website. www.qkenhanced.com.au/external/Registration/Register
     

  • For new families who have used My Family Lounge before at a different service, skip to Step 2.

For families who have attended our services before but are NEW to My Family Lounge - please contact us and we will generate a login for My Family Lounge for you.

Step 2 

Log into your My Family Lounge (MFL) account and tell us about yourself, your child, and what bookings you require so that we can help you out.

Step 3 

  • To make a casual booking for care, simply download the free My Family Lounge APP and select the days required for your child.   

  • If you require permanent bookings, please request these through the app and we will check to see if we have availability for your child. If we have a spot, we will email you an offer and ask you to accept the offer.

 

**Please note that all  families enrolling to our services must complete an enrolment form and submit it through the MFL portal, as well as printing a copy to sign and date on your child’s first day of attendance.                                      

Easy as 1...2...3

Troubleshooting 

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